In response to the COVID-19 virus, the USPS® has changed the Signature Confirmation process for Certified Mail® sent with Return Receipt (Electronic). Instead of the recipient signing their name on the tablet computer carried by the mail carrier, carriers will keep a safe distance, ask for the recipient’s first initial and last name, enter the name in the signature field on the tablet and then leave the Certified Mail® item. When the Return Receipt (Electronic) is posted to your SimpleCertifiedMail.com account and/or emailed to you, you will likely see the name along with “COVID-19 SIGNATURE” or "C-19"on the signature line.
This temporary measure began on March 16, 2020 and remains in effect until further notice from the USPS®. For delivery of items to a mail room, the addressee will receive a text message or telephone call. Deliveries to premises or areas that are closed due to COVID-19 are suspended. The USPS® released a Media Statement covering a number of changes made in response to COVID-19 on April 2. You can read it here.