Charles Crutchfield

Charles Crutchfield
Since 2005 Charles has been immersed in the nuances of Certified Mail and it's importance to many industries. He saw early on that being able to manage thousands of pieces of mail per year was a burden for most companies and sought an easier solution. Charles loves helping people solve problems and is happy to be able to share his knowledge.

Recent Posts

If you are still using Green Cards, the USPS has a better way

Posted by Charles Crutchfield on Dec 5, 2019 9:29:01 AM

If you’re still using Green Cards with your Certified Mail®, you really should consider a change. 

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Category: Certified Mail® Education

How digitization drives demand for web-based certified mail software

Posted by Charles Crutchfield on Nov 22, 2019 4:10:37 PM

As businesses continue to seek ways to improve regulatory compliance, customer relations and internal efficiency, we have seen first-hand how the move to digitize business processes is leading to changes in the way Certified Mail is prepared and managed.

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Category: Certified Mail® Education

Helping property managers adhere to the NYS Housing Tenant Protection Act of 2019

Posted by Charles Crutchfield on Nov 13, 2019 10:03:05 AM


Section 46 of New York State’s Housing Stability and Tenant Protection Act of 2019 mandates that property managers use Certified Mail® to deliver notice to apartment lessees of overdue rent. Filling out USPS forms, sending employees to the Post Office to get receipts, waiting for signed Green Cards to come back, and filing the Green Cards in case they are need later, can be a real hassle.

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Category: Certified Mail® Education

Five ways to convince your office to love Certified Mail®

Posted by Charles Crutchfield on Oct 31, 2019 8:00:00 AM

Okay, maybe no one will ever love Certified Mail®, but if you switch to online Certified Mail® software from SimpleCertifiedMail.com, the whole Certified Mail® process becomes fast and easy to manage. Here are five big benefits of using SimpleCertifiedMail.com:

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Category: Certified Mail® Education

Now it’s easy to seek reimbursement for Certified Mail® sent on your client's behalf

Posted by Charles Crutchfield on Oct 22, 2019 3:08:08 PM

We find that many Certified Mail® users don’t have any way of seeking reimbursement from their clients for Certified Mail® sent on their behalf.  These businesses are preparing Certified Mail® using postage meters with limited reporting capabilities.

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Category: Product Tips

DateAdvance simplifies the creation of batches over a period of days

Posted by Charles Crutchfield on Oct 18, 2019 4:22:00 PM

 

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Category: Product Tips

The software towing companies shouldn’t live without

Posted by Charles Crutchfield on Oct 15, 2019 4:21:00 PM

If you work in the towing business, you know that state statutes require the use of Certified Mail® when notifying vehicle owners, lien holders, and the DMV of actions such as charging for vehicle storage. And sending Certified Mail® the old-fashioned way requires time-consuming paperwork, annoying trips to the Post Office, waiting for the return of Green Cards, and then having to file Green Cards, for years.

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Category: Certified Mail® Education

Automatic refunds for Certified Mail® letters prepared but not mailed

Posted by Charles Crutchfield on Oct 11, 2019 4:20:00 PM

It’s quite common for some of the Certified Mail® letters you prepare to not actually be mailed. The circumstances prompting the preparation of the letter change and the letter doesn’t need to be sent.

SimpleCertifiedMail.com has two ways to ensure you receive a refund of USPS postage and fees for unsent Certified Mail®:

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Category: Product Tips

Certified Mail® software for accounting firms

Posted by Charles Crutchfield on Oct 8, 2019 10:05:00 AM

Once upon a time, filing income taxes and sales taxes for your clients meant you had to rely on the U.S. Postal Service to deliver your mail on or before the due date to comply with regulations regarding on-time filing. Changes in tax code and technology have made compliance much easier for accounting firms. Current United States tax code (26 U.S.C. 7502) allows you to substitute proof of "timely mailing" for "timely filing and paying," taking all the stress out of knowing whether or not your clients' matter made it to the IRS in time. 

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Category: Certified Mail® Education

How to handle an interrupted batch

Posted by Charles Crutchfield on Oct 4, 2019 4:16:00 PM

It’s not uncommon for batch processes to get interrupted for one reason or another. For example, you’ve gotten as far as creating the PDF file containing all the cover sheets for your mailing but won’t be printing the file and mailing until later in the day. No worries. Just log in, select Batch Jobs in the Create Cover Sheets & Labels tab, and you’ll see you still have access to the batch files you created earlier. These files are retained until you purposefully delete them. Note that you if have progressed through to producing the final PDF file containing cover sheets and labels that include postage, that indicia has today’s date, and it can be problematic if you mail these items on a later date.

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Category: Product Tips

Welcome To Our Blog

Here you'll find helpful information to make Certified Mail work more efficiently for your business. Short articles on how clients in a variety of industries are improving their Certified Mail process, as well as tips on getting the most from SimpleCertifiedMail.com

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